<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.ostratto.com/blogs/tag/trends/feed" rel="self" type="application/rss+xml"/><title>Ostratto - Blog | Ostratto #trends</title><description>Ostratto - Blog | Ostratto #trends</description><link>https://www.ostratto.com/blogs/tag/trends</link><lastBuildDate>Fri, 09 Oct 2026 02:16:34 +0200</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[What is MCP, and what does it mean for businesses?]]></title><link>https://www.ostratto.com/blogs/post/what-is-mcp-business</link><description><![CDATA[<img align="left" hspace="5" src="https://www.ostratto.com/blog resources/post-cover-images/gradient-variation-8.jpg"/>What is Model Context Protocol (MCP), how does it connect AI to business software, and what could it mean for the way businesses use AI?]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_X-YFta2cTxaZ2hdVkVDzHg" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_VpzeCOAEQBe7BJRRDjCe9A" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content- " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_91e6hWQlRsCpC7fjprqW4A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_B9eFx3kCTPWgSvhPOky6Ag" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div style="color:inherit;"><div></div><div><div><div></div></div></div><div><div></div></div><div><div><br/></div><div></div><div><div></div><div><div></div><div><div><div>Artificial intelligence has become considerably more capable over the past few years, but there is still a fairly fundamental limitation to the way most businesses use it. An AI assistant might be able to analyse a document, write an email or answer a complicated question, but it usually has very little awareness of what is actually happening across the organisation using it.</div><div><br/></div><div>The useful information is somewhere else. Customer relationships and sales activity might be held in a CRM, financial information in an accounting platform, ongoing work in a project management system and company knowledge across documents, emails and other applications. Unless that information is deliberately provided to the AI, it has little or no context from which to work.</div><div><br/></div><div>Model Context Protocol, or MCP, is one of the technologies attempting to solve that problem. It provides a standard way for AI applications to connect to external systems and use the information and capabilities available within them. While the name makes it sound like something primarily of interest to developers, its wider implications are much more relevant to businesses.</div><div><br/></div><div>MCP could help change AI from a tool that sits alongside business software into something capable of actually working across it.</div></div></div><div><br/></div><div></div></div><div></div></div></div></div></div>
</div></div></div><div data-element-id="elm_HJD0-gmuQzp56cd19O5KTQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_NOUuOJsG-kmcNenct8CCfQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_ZHUYrApFjBrYbPQf-pVyYg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span>What is MCP?<br/></span></span><span></span></span></div></div></h4></div>
<div data-element-id="elm_hePAGNKpGRTEkeBe52bwLg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><div></div></div><div><div></div></div><div><div></div><div><div><div>MCP is an open standard for connecting AI applications to external data sources and tools. It was originally introduced by Anthropic in 2024 and has subsequently developed into a broader industry standard, with support emerging across many of the companies building AI models, development tools and business applications.</div><div><br/></div><div>One of the easiest comparisons is USB. Computers can interact with thousands of different devices because manufacturers have agreed on common standards for connecting them. A keyboard manufacturer does not need to design a completely different connection for every make of computer, and computer manufacturers do not need to develop proprietary connections for every possible peripheral.</div><div><br/></div><div>MCP attempts to introduce a similar principle to AI integrations.</div><div><br/></div><div>An application can make information and functionality available through an MCP server, while an AI application capable of using MCP can connect to that server and discover what is available. Rather than developing an entirely bespoke connection between every AI product and every business application, MCP provides a common language through which those connections can be made.</div><div><br/></div><div>It is important not to confuse this with MCP replacing APIs. In many cases, an MCP server will itself use an application's existing API. MCP instead provides a standardised layer that makes those capabilities understandable and usable by AI systems.</div></div></div><div><br/></div><div></div></div></div>
</div></div></div><div data-element-id="elm_7--vlKDHWDGZlTDCLwG3yg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_rqP9PklFL6fpfuufOv4soQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_1bxbbN-kDsWm8wCnmOFb-g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span>How does MCP actually work?</span><br/></span></span><span><span></span></span></span></div></div></h4></div>
<div data-element-id="elm_q73dAqxZOBr1IWxqMWcC1w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><div><div></div></div></div><div><div></div></div><div><div></div><div><div>At a basic level, an MCP connection involves an AI application acting as a client and an MCP server exposing information or capabilities that the AI can use. The server effectively tells the AI what it has access to and how those capabilities can be used.</div><div><br/></div><div>Imagine, for example, that an organisation connects its CRM to an AI assistant through MCP. Rather than exporting sales data into a spreadsheet and uploading it to ChatGPT or another AI tool, someone could simply ask which opportunities have not been contacted during the past fortnight. The AI could retrieve the appropriate records from the CRM and produce an answer based on live information.</div><div><br/></div><div>The more significant change comes when the AI is allowed to perform actions as well as retrieve information. Having identified those neglected opportunities, the user might ask the AI to create follow-up tasks for each account owner. Provided the relevant tools and permissions have been made available, the AI could carry out the request in the CRM rather than merely explaining how the user should do it.</div><div><br/></div><div>This distinction between retrieving information and performing actions is central to understanding why MCP is attracting so much attention. Connecting AI to business systems is useful because it gives the model better context, but connecting it to the functions within those systems opens up the possibility of AI becoming an active participant in business processes.</div></div><div><div></div></div></div><div><br/></div><div><div><ul></ul></div></div></div>
</div></div></div><div data-element-id="elm_528FKOXGovm4x913YHW9LQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-center zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_1bNuZnKTo7xTUd07JP11JQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-11 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_FIOscay6sWCv9GU-aOZ-uQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_FIOscay6sWCv9GU-aOZ-uQ"] .zpimage-container figure img { width: 1110px ; height: 740.00px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:light"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/blog%20resources/2026/what-is-mcp-business/mcp-diagram.webp" size="fit" alt="diagram of how mcp works" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">How MCP connects AI with business systems, allowing it to securely access information, use available tools and take authorised actions across different applications.</span></figcaption></figure></div>
</div><div data-element-id="elm_dOapJhnq-Z-0IvK8r-DYjg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_dOapJhnq-Z-0IvK8r-DYjg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_dOapJhnq-Z-0IvK8r-DYjg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_O0euDCJsjy28HGbAHvKGWQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_3mGypZnfrLqpqCWdmCg1ww" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_JsG16vZmRBto9Q-rXSOtxg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span>From answering questions to completing work</span><br/></span></span><span><span><span></span></span></span></span></div></div></h4></div>
<div data-element-id="elm_nWFzcj7mUSo2kBZ1ot9FBQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><div></div><div><div>Most business use of generative AI still revolves around producing something for a person. An employee asks for an email, summary, report, calculation or piece of analysis, receives an answer and then decides what to do with it.</div><div><br/></div><div>That model is already useful, but it leaves the employee responsible for moving between the AI and the applications where the work actually happens. If an AI assistant identifies that ten sales opportunities require attention, somebody still has to open the CRM, find those records and create the necessary tasks.</div><div><br/></div><div>MCP is part of a broader move towards AI agents, where the objective is not simply to generate an answer but to allow AI systems to use tools in order to complete a task. Once an AI can securely access the systems a business already uses, the range of useful tasks becomes considerably wider.</div><div><br/></div><div>Consider a fairly ordinary request such as asking an AI assistant for an update on a particular customer. A useful answer might require information from several places. The CRM contains the customer's sales history and current opportunities, the finance system contains invoices and payment information, the support platform contains outstanding issues and the project management system shows the progress of ongoing work.</div><div><br/></div><div>Today, an account manager might open each of those applications and piece together the information manually. With appropriate MCP connections, an AI agent could potentially retrieve the relevant information from each system and produce a single account summary.</div><div><br/></div><div>The employee could then ask it to create a task for an overdue sales follow-up, prepare an email regarding an outstanding invoice or summarise an unresolved support issue. Rather than AI being another application that needs to be checked, it starts to become a way of interacting with the applications the business already has.</div></div><div></div></div><div><br/></div></div>
</div></div></div><div data-element-id="elm_l8uVFLgKIzrYL9d3MAsqbQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_bdG5mb-wJzj4OeQ_2nnVAA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_vqpDnD2VSUGENuyzEYus9g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span><span>But haven't we been connecting applications for years?</span><br/></span></span><span></span></span><span><span></span></span></span></div></div></h4></div>
<div data-element-id="elm_B5N18s-z8lmWHIeTTsimSA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><div></div></div><div><div></div><div><div></div><div><div>None of this means that integrations are new. Businesses have been connecting applications through APIs, webhooks and integration platforms for a long time, and those technologies will continue to be important.</div><div><br/></div><div>The difference is largely in how the integration is used.</div><div><br/></div><div>A traditional automation is normally designed around a predefined process. When an opportunity reaches a particular stage in the CRM, create a project. When an invoice is paid, update another record. When a form is submitted, send the information to another application. The trigger, action and expected outcome are defined in advance.</div><div><br/></div><div>An AI agent can be much less rigid. A person can describe an objective in normal language, after which the AI can determine which available tools it needs in order to complete the request. Depending on the task, that might involve retrieving information from one system, comparing it with information from another and then performing an action somewhere else.</div><div><br/></div><div>MCP helps make this possible by giving the AI a consistent way to discover what tools and information are available. It does not eliminate the underlying integrations, but it can make them accessible to AI in a much more flexible way.</div></div><div></div></div><div><br/></div><div></div></div></div>
</div></div></div><div data-element-id="elm_giNb4CZMrBwo8tGvCijZ6g" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-center zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_YC_p6rjLNcz1OEzCprKGhg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-11 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_MK2Z8r5G2MjHpS_NrHxLcQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_MK2Z8r5G2MjHpS_NrHxLcQ"] .zpimage-container figure img { width: 1015px ; height: 676.67px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:light"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/blog%20resources/2026/what-is-mcp-business/legacy-vs-mcp.webp" size="fit" alt="diagram of legacy integrations vs mcp" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">Traditional integrations require separate connections between AI applications and business systems, increasing development and maintenance costs as the environment grows. MCP provides a common integration standard, making it easier and potentially cheaper to connect multiple AI applications with the same business systems.</span></figcaption></figure></div>
</div><div data-element-id="elm_-r-uE7YzpKOvdpz9dct5Bw" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_-r-uE7YzpKOvdpz9dct5Bw"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_-r-uE7YzpKOvdpz9dct5Bw"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_36pw7IQAdOwy5QS3IKcqbw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vF99psHatFsqYb7xmZZpXw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_s_HX10sV2nC3qIkjG3zwRw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span><span><span>Why does having a standard matter?</span><br/></span></span><span></span></span></span><span><span></span></span></span></div></div></h4></div>
<div data-element-id="elm_LlK2ILOnxTfd_gF9HmfUVQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><div></div></div><div><div></div><div><div></div><div><div>Without a common standard, connecting AI applications to business software quickly becomes complicated. An integration built between one AI assistant and a CRM might be completely different from the integration required by another AI assistant. Multiply that across accounting, support, project management, document storage and internal systems, and organisations end up maintaining a growing collection of proprietary connections.</div><div><br/></div><div>A widely adopted protocol changes that model. Software providers and developers can expose capabilities through MCP, while AI applications can implement support for the same protocol. It does not mean that every AI application automatically gains access to every business system, nor does it remove the need for authentication and configuration, but it provides a common foundation on which those connections can be built.</div><div><br/></div><div>This is arguably one of the reasons MCP matters more than many of the individual AI features being released at the moment. Features come and go relatively quickly, whereas standards can become part of the underlying infrastructure that allows an ecosystem to develop.</div></div><div></div></div><div><br/></div><div></div></div></div>
</div></div></div><div data-element-id="elm_uPK89eItJ9qsL1q9_j6kSA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_FAV6_QiY0GK8y98JA7u0Ug" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_p5q_GoIAsW7GHs-6QGhxYg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span><span><span><span><span>What could MCP actually mean for a business?</span></span></span><br/></span></span></span></span><span><span></span></span></span></div></div></h4></div>
</div><div data-element-id="elm_GspSc1BDSOMhYFcbvXkOxQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_QGm8K3snc-856ykusU57kA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-left " data-editor="true"><div></div><div><div style="text-align:left;"><div><div></div></div><div><div></div><div><div><div>The immediate opportunity is better access to information. AI is considerably more useful when it can work with accurate organisational context rather than relying entirely on information pasted into a conversation.</div><div><br/></div><div>A sales manager could ask questions about the live pipeline without first preparing a report. A finance team could investigate transactions without exporting data into spreadsheets. A project manager could ask which projects are at risk based on deadlines, tasks and recent activity. A support manager could identify recurring customer issues by allowing an AI system to analyse ticket information directly.</div><div><br/></div><div>However, the larger opportunity is the ability to act on what the AI discovers. Depending on the systems connected and the permissions granted, an agent could create or update CRM records, generate tasks, prepare documents, organise information, update projects or initiate established business processes.</div><div><br/></div><div>That does not necessarily mean handing entire departments over to autonomous agents. In many businesses, the most useful applications are likely to be much less dramatic. Removing ten minutes of repetitive administration from a process that happens hundreds of times a month can have considerably more practical value than building an impressive AI demonstration that nobody trusts enough to use.</div></div></div><div><br/></div><div></div></div></div></div></div>
</div><div data-element-id="elm_XxV8e11AVE9WkBpY0CQ8iw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-center zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_fhWw0l5tbKS245-eGA9r5g" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-11 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_tLXT8bJNCFNs-vOBQ0n8iQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_tLXT8bJNCFNs-vOBQ0n8iQ"] .zpimage-container figure img { width: 1015px ; height: 676.67px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/blog%20resources/2026/what-is-mcp-business/real-mcp-example.webp" size="fit" alt="diagram of real world example connection" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">A practical example of MCP in action: an AI agent securely retrieves information from multiple business systems, combines it into useful context and can then carry out authorised actions, all from a single request.</span></figcaption></figure></div>
</div><div data-element-id="elm_CkIZ9vq2r8XeJ8eWQCq3fw" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_CkIZ9vq2r8XeJ8eWQCq3fw"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_CkIZ9vq2r8XeJ8eWQCq3fw"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_fT-j_ScYJVL8T-jjh8MXeA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><strong>AI could change how we interact with business software</strong></h4></div>
<div data-element-id="elm_x0WuzAA3BFejFR0rIPypGw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-left " data-editor="true"><div></div><div><div style="text-align:left;"><div><div></div></div><div><div></div><div><div><div>There is also a longer-term implication that is easy to overlook. For decades, software has largely been designed around graphical interfaces. If somebody wants to update an opportunity, they log into the CRM, navigate to the appropriate record, find the correct field, make the change and save it.</div><div><br/></div><div>An AI agent with access to the same system introduces another interface. Instead of navigating through the application, someone might ask it to move an opportunity to the negotiation stage, add a note explaining that legal approval is outstanding and create a reminder to follow up next Tuesday.</div><div><br/></div><div>The CRM has not disappeared. It still stores the information, controls the business logic and provides the underlying functionality. What has changed is the way the employee interacts with it.</div><div><br/></div><div>If that becomes commonplace, the characteristics businesses value in software may also begin to change. A polished user interface will remain important, but so will the accessibility and structure of the data underneath it. Applications with comprehensive APIs, well-designed permissions and good interoperability become particularly valuable when people are no longer the only users interacting with them directly.</div><br/><div>In that environment, the quality of a company's underlying systems may matter more than the particular AI model it chooses to put in front of them.</div></div></div><div><br/></div><div></div></div></div></div></div>
</div><div data-element-id="elm_8f7WF7NW74If7E0EajuZlQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><strong><span>Security and permissions become much more important</span></strong></h4></div>
<div data-element-id="elm_TgHX3-7N2ZyYfG8BHCGoiA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-left " data-editor="true"><div></div><div><div style="text-align:left;"><div><div></div></div><div><div></div><div><div><div></div><div><div>There is an obvious consequence to giving AI systems access to business applications. An AI that can retrieve information from a CRM represents one level of risk; an AI that can modify or delete information represents another.</div><div><br/></div><div>MCP does not remove the need for conventional security controls. Organisations still need to consider authentication, permissions, data access, audit logs and which actions should require approval. The fact that an AI agent is performing an action rather than an employee does not make those controls any less important.</div><div><br/></div><div>In practice, businesses are likely to adopt these capabilities gradually. An AI system might initially receive read-only access to particular information, followed by permission to perform a limited set of low-risk actions. More consequential changes could continue to require explicit human approval.</div><div><br/></div><div>The objective should not be to give an AI access to everything simply because it is technically possible. It should be to give it the minimum information and functionality required to perform a useful task safely.</div></div><div></div></div></div><div><br/></div><div></div></div></div></div></div>
</div><div data-element-id="elm_26ioJIuKzJVTii6Rmvjbew" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><strong><span><span>AI won't fix poor systems</span></span></strong></h4></div>
<div data-element-id="elm_50X8aYmzqjUMOh0NMxX7yQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-left " data-editor="true"><div></div><div><div style="text-align:left;"><div><div></div></div><div><div></div><div><div><div></div><div><div></div><div><div>MCP also highlights something that is sometimes lost in discussions about AI transformation: connecting an intelligent model to poor-quality business data does not suddenly produce a good business system.</div><div><br/></div><div>If a CRM contains duplicate records, inconsistent information and badly designed processes, an AI agent will have to work with those same problems. If nobody knows which system contains the authoritative version of a customer's information, providing an AI with access to all of them may create more ambiguity rather than less.</div><div><br/></div><div>Businesses that have invested in structured data, documented processes, sensible permissions and properly connected systems are therefore likely to be in a much better position to benefit from AI agents.</div><div><br/></div><div>This is one reason we think the discussion around AI needs to extend beyond simply choosing an AI product. The underlying systems still matter. In fact, as AI becomes capable of doing more with them, they may matter even more.</div></div><div></div></div><div></div></div></div><div><br/></div><div></div></div></div></div></div>
</div><div data-element-id="elm_M-3uJbWyUcPvL8-ugGH6jw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-center zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_U-BOxs220osUw5DYAbeSLQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-11 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_MzyfZ84zeqxS0YVoQXsIZw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_MzyfZ84zeqxS0YVoQXsIZw"] .zpimage-container figure img { width: 1015px ; height: 676.67px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/blog%20resources/2026/what-is-mcp-business/data-in-mcp.webp" size="fit" alt="diagram of data quality differences when it comes to using mcp" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">MCP can give AI access to your business systems, but the quality of its output still depends on the quality of the data it finds. Clean, consistent and well-structured data leads to more reliable insights, better decisions and safer automation.</span></figcaption></figure></div>
</div><div data-element-id="elm_bIVhbRa9Dh9bWIiKs7p9Fw" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_bIVhbRa9Dh9bWIiKs7p9Fw"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_bIVhbRa9Dh9bWIiKs7p9Fw"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_9EH-1aQjPGlwNfMdue_4Pw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><strong><span><span><span>What should businesses be doing about MCP now?</span></span></span></strong></h4></div>
<div data-element-id="elm_jaP6Ne5hd14b8roFAU7dmA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><div>For most businesses, the answer is not to start building MCP servers for every application tomorrow. The technology and the wider ecosystem are still developing quickly, and there is little value in adopting a protocol simply for the sake of being early.</div><div><br/></div><div>There is, however, a good reason to start considering how ready your organisation is for this type of technology.</div><div><br/></div><div>When evaluating software, businesses should increasingly consider how accessible their data is, whether the application has a comprehensive API, how granular its permissions are and how easily it can interact with other systems. Internally, it is worth identifying processes that involve employees repeatedly finding information, copying it between applications or carrying out predictable administrative actions.</div><div><br/></div><div>Those processes are likely to be some of the strongest candidates for useful AI automation as the technology matures.</div><div><br/></div><div>More importantly, businesses should continue improving the quality and structure of their underlying systems. Whether MCP ultimately becomes the dominant standard or is eventually replaced by something else, AI systems are clearly moving towards greater access to external tools and organisational data. Businesses with well-organised systems will be in a much stronger position to take advantage of that change.</div></div><div><br/></div><p></p></div>
</div><div data-element-id="elm_5A2S8cwbvrZYpf30LgDQ-g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><strong><span><span><span><span>The important part isn't really MCP</span></span></span></span></strong></h4></div>
<div data-element-id="elm_0AtyL9GhMJO6Cs1XmnTttQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div></div><div><div>MCP is ultimately a technical standard, and most employees will probably never need to know whether they are using it. In much the same way that somebody does not need to understand the protocols behind the web to use a website, the technical details should eventually disappear behind the applications people use every day.</div><div><br/></div><div>What matters is the change it represents.</div><div><br/></div><div>Until now, much of the value of generative AI has come from what a model already knows and whatever information a user provides during a conversation. The next stage is increasingly about giving AI controlled access to the information and tools that already exist within organisations.</div><div><br/></div><div>If that develops in the way many technology companies expect, the role of AI within businesses could change substantially. Rather than being another piece of software employees open when they need help writing or analysing something, AI could become a layer through which employees interact with much of their existing technology.</div><div><br/></div><div>At that point, the most important question for a business will no longer be simply which AI model it wants to use. It will be whether its systems, data and processes are in good enough shape for AI to work with them.</div></div><div><br/></div><p></p></div>
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</div><div data-element-id="elm_rqI20yfUVrX-8h2qHbkCRA" data-element-type="row" class="zprow zprow-container zprow-equalCol zpcol-justify-content-flex-start zpjustify-content-center zpdefault-section zpdefault-section-bg " data-equal-column="true"><style type="text/css"> [data-element-id="elm_rqI20yfUVrX-8h2qHbkCRA"].zprow{ border-radius:1px; margin-block-start:20px; margin-block-end:20px; } </style><div data-element-id="elm_wLxMmVNUeBZX7fWKaHmifg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-4 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_wLxMmVNUeBZX7fWKaHmifg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_3ae1CBkP3xtff2PgbpeFwQ" data-element-type="box" class="zpelem-box zpelement zpbox-container zsborder-box zplight-section zplight-section-bg " data-animation-name="fadeIn" data-animation-duration="1s"><style type="text/css"> [data-element-id="elm_3ae1CBkP3xtff2PgbpeFwQ"].zpelem-box{ border-radius:10px; padding:30px; } </style><div data-element-id="elm_7WoLQQt7MSWgqFln992mvQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
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</div><div data-element-id="elm_9UDDMLrxm4IOrqPURGFf-A" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_9UDDMLrxm4IOrqPURGFf-A"] div.zpspacer { height:3px; } @media (max-width: 768px) { div[data-element-id="elm_9UDDMLrxm4IOrqPURGFf-A"] div.zpspacer { height:calc(3px / 3); } } </style><div class="zpspacer " data-height="3"></div>
</div></div></div></div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 01 Sep 2026 08:00:00 +0000</pubDate></item><item><title><![CDATA[The AI Bubble Will Burst. That Might Be a Good Thing.]]></title><link>https://www.ostratto.com/blogs/post/the-ai-bubble-will-burst</link><description><![CDATA[<img align="left" hspace="5" src="https://www.ostratto.com/blog resources/post-cover-images/gradient-variation-2.jpg"/>AI investment is booming, but can demand justify the enormous sums being spent? We look at the AI bubble, what could cause it to burst, and why that might be good for AI.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_X-YFta2cTxaZ2hdVkVDzHg" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_VpzeCOAEQBe7BJRRDjCe9A" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content- " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_91e6hWQlRsCpC7fjprqW4A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_B9eFx3kCTPWgSvhPOky6Ag" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div style="color:inherit;"><div></div><div><div><div></div></div></div><div><div></div></div><div><div><br/></div><div></div><div><div></div><div><div></div><div><div>AI is already useful. It writes and reviews code, summarises documents, helps answer customer enquiries, analyses data and is steadily appearing inside the software businesses already use every day. We use it ourselves, and we think it is going to have a significant impact on the way businesses operate.</div><div><br/></div><div>But believing AI is useful is not the same thing as believing that every investment being made around AI makes financial sense.</div><div><br/></div><div><div>There is an enormous amount of money flowing into AI companies, chips, data centres and the energy infrastructure needed to power them. <a href="https://hai.stanford.edu/ai-index/2026-ai-index-report/economy?utm_source=ostratto.com" title="Stanford's latest AI Index" target="_blank" rel="">Stanford's latest AI Index</a> found that global corporate AI investment more than doubled in 2025, while investment in generative AI grew even faster. At the same time, the biggest technology companies are committing extraordinary sums to the infrastructure they believe will be needed to satisfy future demand.&nbsp;</div></div><div><br/></div><div>That demand may well arrive. In fact, there is plenty of evidence that some of it already has. The problem is that today's investment does not merely assume that AI will be popular. It assumes it will become valuable enough, quickly enough, to justify hundreds of billions of dollars being spent ahead of it.</div><div><br/></div><div>That is where the bubble starts to appear.</div></div><div><br/></div><div></div></div><div></div></div></div></div></div>
</div></div></div><div data-element-id="elm_HJD0-gmuQzp56cd19O5KTQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_NOUuOJsG-kmcNenct8CCfQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_ZHUYrApFjBrYbPQf-pVyYg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span>What do we actually mean by an AI bubble?<br/></span></span><span></span></span></div></div></h4></div>
<div data-element-id="elm_hePAGNKpGRTEkeBe52bwLg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><div></div></div><div><div></div></div><div><div></div><div><div>Calling something a bubble can make it sound as though the underlying thing is fake. That is not really what a financial bubble means.</div><div><br/></div><div>Strictly speaking, economists generally use the term for a situation where the price of an asset moves beyond what its underlying fundamentals can reasonably justify. Bubbles can become self-reinforcing: rising prices attract investment, that investment creates further growth and confidence, and the apparent success encourages even more money to enter. Eventually the fundamentals have to catch up with the expectations. If they don't, the process can reverse.&nbsp;</div><div><br/></div><div>With AI, we are using the word slightly more broadly. The concern is not simply that a handful of AI shares are expensive. It is that valuations, infrastructure spending and business plans across an entire industry increasingly depend on very optimistic assumptions about how much AI customers will eventually consume and how much they will be prepared to pay for it.</div><div><br/></div><div>That distinction matters because a technology can be genuinely transformative and still have a financial bubble built around it.</div><div><br/></div><div><div>The dot-com boom is the obvious example. Investors were right that the internet would change the world. Where they went wrong was assuming that almost every internet company, at almost any valuation, would become a great business. When that optimism collided with reality, the Nasdaq fell <a href="https://www.goldmansachs.com/our-firm/history/moments/2000-dot-com-bubble?utm_source=ostratto.com" target="_blank" rel="">around 77%</a> from its 2000 peak to October 2002 and many internet companies disappeared. The technology itself continued to develop.&nbsp;</div></div><div><br/></div><div>AI could follow a similar pattern.</div></div><div><br/></div><div></div></div></div>
</div></div></div><div data-element-id="elm_7--vlKDHWDGZlTDCLwG3yg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_rqP9PklFL6fpfuufOv4soQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_1bxbbN-kDsWm8wCnmOFb-g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span>Where the AI bubble is actually forming<br/></span></span><span><span></span></span></span></div></div></h4></div>
<div data-element-id="elm_q73dAqxZOBr1IWxqMWcC1w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><div><div></div></div></div><div><div></div></div><div><div>The easiest way to see the scale of it is to follow the money into infrastructure.</div><div><br/></div><div><div><a href="https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4" title="Microsoft said" target="_blank" rel="">Microsoft said</a> in July that its calendar-year 2026 capital expenditure expectation was around $175 billion after an accounting-related lease change. It spent $41 billion in its latest quarter alone, with roughly two-thirds going towards relatively short-lived assets such as CPUs and GPUs. Amazon has said it expects to invest about $200 billion across the business in 2026, while its latest results said the large increase in property and equipment purchases primarily reflected AI investment. Meta expects capital expenditure of between $130 billion and $145 billion this year.&nbsp;</div></div><div><br/></div><div>These aren't obscure AI startups gambling venture capital. They are some of the largest and most profitable companies in the world, building physical infrastructure at an extraordinary pace.</div><div><br/></div><div><div>And to be fair, there is real demand behind it. <a href="https://ir.aboutamazon.com/news-release/news-release-details/2026/Amazon-com-Announces-Second-Quarter-Results/default.aspx?utm_source=ostratto.com" target="_blank" rel="">AWS revenue grew 37%</a> year-on-year in Amazon's latest quarter, Microsoft said Azure revenue grew 43%, and Microsoft 365 Copilot has passed 30 million paid seats. This is one reason we don't buy the argument that AI is simply a fad waiting to disappear.&nbsp;</div></div><div><br/></div><div>The more interesting question is whether the <span style="font-weight:bold;">eventual demand is large enough to justify the amount being built for it</span>.</div><div><br/></div><div><div>There is also an unusual dynamic inside the AI economy. The companies building the infrastructure are not always simply selling computing power to independent customers. They are also investors and strategic partners in some of the AI companies consuming huge quantities of that infrastructure. <a href="https://news.microsoft.com/source/2026/07/29/microsoft-cloud-and-ai-strength-fuels-fourth-quarter-results-4/?utm_source=ostratto.com" title="Microsoft's financial results" target="_blank" rel="">Microsoft's financial results</a>, for example, now separately discuss the effects of its OpenAI investment, while Amazon's latest quarter included a very large accounting gain from its investments in Anthropic.&nbsp;</div></div><div><br/></div><div>That doesn't make the revenue imaginary, nor does it prove that the whole market is circular. But it does make the industry more complicated than the simple story of millions of ordinary businesses suddenly buying hundreds of billions of dollars' worth of AI.</div><div><br/></div><div><div>The argument in <a href="https://www.wheresyoured.at/the-ai-demand-bubble/" title="Ed Zitron's recent piece" target="_blank" rel="">Ed Zitron's recent piece</a> about an &quot;AI demand bubble&quot; takes this much further, arguing that the industry is dangerously dependent on a relatively small number of heavily funded AI labs buying enormous amounts of computing capacity. We wouldn't treat the analyst estimates used to make that case as established fact, particularly because the cloud companies do not disclose enough detail to verify them. But the broader question it raises is a sensible one: <span style="font-weight:bold;">where does the money eventually come from</span> once you follow the chain all the way back to the end customer?</div></div></div><div><br/></div><div><div><ul></ul></div></div></div>
</div></div></div><div data-element-id="elm_S2rtc4Xn2d2Rp5YC3G1RZA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_T3KVIM7Tvjo3tbm6Li-brA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_zPl5L-QU57M4NZiGXNS9BA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_zPl5L-QU57M4NZiGXNS9BA"] .zpimage-container figure img { width: 540px ; height: 313.13px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:light"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/blog%20resources/2026/the-ai-bubble-will-burst/aws-revenue-summary-28.png" size="fit" alt="overview of AWS revenue summary" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_5KrTLjCf59P1JaBR6vy35Q" data-element-type="spacer" class="zpelement zpelem-spacer zp-hidden-md "><style> div[data-element-id="elm_5KrTLjCf59P1JaBR6vy35Q"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_5KrTLjCf59P1JaBR6vy35Q"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div><div data-element-id="elm_bNSe33ZmNhZL_tjv3j194A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_JYh9ywf0w2q0sUFh50iIwQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_JYh9ywf0w2q0sUFh50iIwQ"] .zpimage-container figure img { width: 540px ; height: 293.63px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:light"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/blog%20resources/2026/the-ai-bubble-will-burst/ostratto-amazon-projected-ai-revenue-growth.png" size="fit" alt="overview of AWS revenue summary in graph" data-lightbox="true"/></picture></span></figure></div>
</div></div></div><div data-element-id="elm_04ywsROHP6Vay55WBQdy-g" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-center zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_nTLxKlzaA3usRSl56COWnw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-10 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_7RDM_rkKLBMvY09NPSnPIQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span>OpenAI and Anthropic are projected to account for more than 70% of Amazon’s AI revenues. Source: Barclays research, via Where’s Your Ed At.</span></p><p><span><br/></span></p></div>
</div></div></div><div data-element-id="elm_O0euDCJsjy28HGbAHvKGWQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_3mGypZnfrLqpqCWdmCg1ww" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_JsG16vZmRBto9Q-rXSOtxg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span>The awkward question is what customers will actually pay for<br/></span></span><span><span><span></span></span></span></span></div></div></h4></div>
<div data-element-id="elm_nWFzcj7mUSo2kBZ1ot9FBQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><div>Business adoption of AI is unquestionably growing. The more difficult part is proving what that adoption is worth.</div><div><br/></div><div><div>A <a href="https://www.nber.org/papers/w34836?utm_source=ostratto.com" title="recent NBER study" target="_blank" rel="">recent NBER study</a> surveyed nearly 6,000 senior executives across the UK, US, Germany and Australia. It found that 69% of firms were already using AI in some form. But 89% of executives said AI had made no measurable difference to labour productivity at their business over the previous three years. Among the minority reporting an impact, the researchers estimated the average productivity increase across all firms at just 0.29%. Executives expect substantially larger benefits in the years ahead, which may turn out to be correct, but that gap between what AI has delivered so far and what businesses expect it to deliver next is exactly where the financial risk sits.&nbsp;</div></div><div><br/></div><div>That feels reasonably consistent with what we see in the technology industry. There are AI products that are genuinely excellent and already difficult to imagine giving up. There are also a lot of software companies that appear to have added an AI assistant because somebody decided the product needed an AI button.</div><div><br/></div><div>Eventually, customers become less interested in whether something contains AI and start asking whether it saves enough time, makes enough money or improves something enough to justify another subscription.</div><div><br/></div><div>There is another complication. Generative AI has a real usage cost. Model providers charge according to tokens, calls, generated media and other forms of consumption because every interaction ultimately requires computing resources. That is different from software where adding another active user can sometimes cost very little. AI can certainly become cheaper to run, and it already has in many cases, but falling inference costs are a double-edged sword: they make AI easier to deploy while also making it harder to justify premium prices for products that are little more than a thin layer over somebody else's model.</div><div><br/></div><div>This means the industry has two things to prove at once. AI needs to become valuable enough that customers will pay materially more for it, while providers need to make it efficient enough that serving those customers produces attractive margins.</div><div><br/></div><div>That is achievable for some products. It is much harder to believe it will be achievable for all of them.</div></div><div><br/></div></div>
</div></div></div><div data-element-id="elm_l8uVFLgKIzrYL9d3MAsqbQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_bdG5mb-wJzj4OeQ_2nnVAA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_vqpDnD2VSUGENuyzEYus9g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span>What would the bubble bursting actually look like?<br/></span></span><span></span></span><span><span></span></span></span></div></div></h4></div>
<div data-element-id="elm_B5N18s-z8lmWHIeTTsimSA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><div></div></div><div><div></div><div><div>We don't think there will necessarily be a morning where everybody collectively decides AI was a mistake.</div><div><br/></div><div>A more believable version is much less dramatic. Growth remains strong, but not quite as strong as investors expected. Businesses become more selective about the AI tools they pay for. A few heavily funded AI companies struggle to justify another enormous funding round. Some data-centre projects are delayed. Investors start demanding profits rather than promises of future scale.</div><div><br/></div><div>Once expectations change, the same feedback loop that helped inflate the market can begin to work in reverse.</div><div><br/></div><div>Private AI businesses that could previously raise money based on what they might become in five years suddenly have to explain how they make money today. Dozens of companies selling broadly similar AI products consolidate or disappear. Features that once commanded a £20 or £30 monthly add-on get bundled into existing software. Model providers compete harder on price, pushing the underlying technology towards becoming a commodity.</div><div><br/></div><div><div>The infrastructure companies have more room to adjust than is sometimes implied. <a href="https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4" title="Microsoft explicitly told investors" target="_blank" rel="">Microsoft explicitly told investors</a> in July that if demand changes it can slow purchases of shorter-lived CPUs and GPUs and stagger data-centre build-outs. That flexibility reduces the chance of a single catastrophic collapse, but the fact that investors are already asking Microsoft how it would respond to AI overcapacity shows that the possibility is no longer a particularly fringe concern.&nbsp;</div></div><div><br/></div><div>So a burst may look less like AI suddenly disappearing and more like a fairly brutal repricing of who actually captures value from it.</div><div><br/></div><div>There would still be GPUs running, data centres operating and businesses using AI. There would simply be fewer companies able to justify enormous valuations on the assumption that they will eventually own a large part of the market.</div></div><div><br/></div><div></div></div></div>
</div></div></div><div data-element-id="elm_36pw7IQAdOwy5QS3IKcqbw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vF99psHatFsqYb7xmZZpXw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_s_HX10sV2nC3qIkjG3zwRw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span><span>The dot-com comparison is useful, but not for the usual reason<br/></span></span><span></span></span></span><span><span></span></span></span></div></div></h4></div>
<div data-element-id="elm_LlK2ILOnxTfd_gF9HmfUVQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><div></div></div><div><div></div><div><div>The lesson of the dot-com bubble isn't &quot;new technology gets overhyped and fails&quot;. It is almost the opposite.</div><div><br/></div><div>The internet really did transform commerce, communication, entertainment and almost everything else. But being correct about the importance of the internet did not automatically make investors correct about which businesses would win, how quickly the opportunity would develop or what those businesses were worth in 1999.</div><div><br/></div><div><div>A huge amount of capital was destroyed when those assumptions were reset. At the same time, the infrastructure, knowledge and consumer habits developed during the boom did not vanish. Companies that built genuinely useful businesses on top of the internet <a href="https://www.goldmansachs.com/our-firm/history/moments/2000-dot-com-bubble?utm_source=ostratto.com" title="went on to become far larger afterwards" target="_blank" rel="">went on to become far larger afterwards</a>.</div></div><div><br/></div><div>That is the comparison we think makes sense for AI. It is completely possible that today's AI boom is simultaneously producing one of the most important technologies of our generation <span style="font-weight:bold;">and</span> a spectacular amount of bad investment.</div><div><br/></div><div>In fact, those two things often go together. A genuinely important technological shift makes an especially convincing investment story because there is something real underneath the hype. Nobody has to invent the potential of AI. You only have to exaggerate how quickly that potential turns into revenue, or assume that your particular company will be one of the businesses collecting it.</div></div><div><br/></div><div><br/></div><div></div></div></div>
</div><div data-element-id="elm_pUeTcb4bcalRT7oUOeArpQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_pUeTcb4bcalRT7oUOeArpQ"] .zpimage-container figure img { width: 800px ; height: 451.50px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-large zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:light"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/blog%20resources/2026/the-ai-bubble-will-burst/ostratto-ai-adoption-vs-big-tech-capex-2022-2025.png" size="large" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EXxafSzCPUn7GiDoZqsYSg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_EXxafSzCPUn7GiDoZqsYSg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_EXxafSzCPUn7GiDoZqsYSg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_uPK89eItJ9qsL1q9_j6kSA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_FAV6_QiY0GK8y98JA7u0Ug" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_p5q_GoIAsW7GHs-6QGhxYg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><div><div><span style="font-weight:bold;"><span><span><span><span><span><span>AI after the bubble could be much more useful</span></span><br/></span></span></span></span><span><span></span></span></span></div></div></h4></div>
</div><div data-element-id="elm_GspSc1BDSOMhYFcbvXkOxQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_QGm8K3snc-856ykusU57kA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-left " data-editor="true"><div></div><div><div style="text-align:left;"><div><div></div></div><div><div></div><div><div>If there is a correction, we suspect the AI industry that comes out of it will look considerably less exciting from the outside.</div><div><br/></div><div>There will probably be fewer standalone AI products doing essentially the same thing. The underlying models will become cheaper and more interchangeable. More AI functionality will simply be included in the software businesses already use, rather than sold as an entirely separate category.</div><div><br/></div><div>Most importantly, companies will gradually stop caring about whether they are &quot;using AI&quot;. They will care that a process that used to take three hours now takes twenty minutes. They'll care that staff can find information more quickly, that a salesperson spends less time updating the CRM, that customer enquiries are dealt with faster or that somebody no longer has to copy information between three different systems.</div><div><br/></div><div>That is when AI starts becoming infrastructure rather than a marketing category.</div><div><br/></div><div>It is also why we don't think businesses should respond to talk of an AI bubble by avoiding AI. The sensible response is almost the opposite. Experiment with it, use it where it solves a genuine problem and measure whether it actually improves something. Just don't assume that every company with &quot;AI&quot; in its pitch deck will still exist in five years, or that every new AI subscription deserves a permanent place in your software stack.</div><div><br/></div><div><div>There is plenty of evidence that demand for AI is real. There is also <a href="https://hai.stanford.edu/ai-index/2026-ai-index-report/economy?utm_source=ostratto.com" title="evidence" target="_blank" rel="">evidence</a> that the measurable economic benefits are still catching up with the extraordinary level of investment being made in anticipation of them.&nbsp;</div></div><div><br/></div><div>Our view is that those two things eventually have to meet somewhere in the middle. Expectations will come down, weaker businesses will disappear, infrastructure spending will become more disciplined and the companies left standing will have to prove that their products create enough value for customers to keep paying for them.</div><div><br/></div><div>That would be painful for plenty of investors and AI companies. For everyone who actually wants to use the technology, though, it might be one of the healthiest things that could happen.</div></div><div><br/></div><div></div></div></div></div></div>
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</div></div></div></div></div></div></div></div></div> ]]></content:encoded><pubDate>Sat, 22 Aug 2026 11:04:04 +0000</pubDate></item></channel></rss>