Thorough requirements capturing meant that Modern's needs were fully understood. This enabled us to implement a hybrid setup that worked just as well for those working remotely as it did in the office environment.

All desktop workstations in the business were swapped for portable laptop devices, with one-cable high-speed connectivity docks issued to all users as well as installed on every desk in the main office. This meant that team members visiting the office would be able to plug one cable in and seamlessly be provided with all peripherals on the desk including power, displays and input devices. This made the transition between remote environments and the office environment simple and reliable, which in turn encouraged users to work more collaboratively in the office.

Team members were provided with access to Ostratto's support service, which opened up communication with an approachable and knowledgeable team with scalable capacity to support, consult and implement.

All devices (Windows and MacOS) were enrolled into Sophos Intercept X's advanced protection. This provided enhanced monitoring which feeds back to Sophos Central for oversight and alert management. 

Aging office network equipment was replaced with Sophos' network equipment - introducing intelligent synchronisation between network equipment and endpoint protection software which automatically protects users from threats across multiple layers.

By leveraging Google Workspace as the identity directory, all users were able to use their Google Workspace login to log into their devices and applications which improves the user experience whilst at the same time providing simpler and auditable user management.

SaaS Protection was implemented to complete backups of all company data three times a day to an alternative location - meeting the compliance requirement of more regulated customers whilst providing peace-of-mind and automated recovery capabilities.

Whilst the initial brief of our journey with Modern was to help them migrate 42 users to Google Workspace as their core productivity platform, it quickly became obvious that there were inefficiencies and productivity-holes in the day-to-day operations which could be improved.

New processes were implemented, followed by interactive workshop sessions which enabled team members to have direct input on the design of systems such as how files should be shared, how departments should be connected and how other services should be integrated for improved usability.

By designing the systems around the users and their workflows rather than forcing new systems onto users, users were naturally empowered to fully adopt the new offering and benefit from effortless productivity.